_Technical Communication in the 21st Century: Chapter12: E-mail, E-Messages, and Memos_
It is very easy to send e-mail messages and people often forget the basics, which is why Ch. 12 reminds us,”Writing should always be grammatically, mechanically, and factually correct, even in casual correspondence with colleagues” (Dorbin, p.335).
HW# 3 required us to link the readings from ch.12 on _Technical Communication in the 21st Century_ (TC in 21st Century) to that of the _Handbook of Technical Writing_ (HTW).
In the HTW, we can find information on *E-mails* (p. 162) and related to it *Correspondence* ( p. 102), as well as some good things to know when it comes to the *audience* ( p. 420. Audience is important to consider in all parts of communication especially in mass messages, because like TC in 21st Century explains e-mails are not necessarily private.
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_Technical Communication in the 21st Century: Ch. 23: Presentations_
Presentations, like almost all other forms of communication, are crucial for most workplace environments. Ch. 23 reminds us that presentations come in different forms, one which we may or may not consider as a presentations are the informal presentations, because they can be spontaneous and to one or two individuals, for example talking with your boss about an idea you have.
HW# 4 asks us to relate ch. 23 in TC in 21st Century to information in the HTW.
The HTW, provides in formation on *Listening* (p.307), *Meetings*( p.323), and *Presentations*( p.391).
The HTW contrary to TC in 21st Century gives their readers important tips on not only presenting but also listening. Listening is important not only for the audience but also for the speaker in a presentation. Most often, toward the end of the presentation, the speaker should be open to questions from the audience and not only should speakers know how to speak but to listen and respond properly.
Meetings are in a way related to presentations because depending on the formality of a meeting, a formal meeting will require lots of the characteristics of a presentation. For instance, visuals, some level of presentation of the problem or agenda on the meeting and who will conduct the meeting. Lastly, meetings also require effective listening because in order to have effective communication there also has to be effective listening on both the speaker and the audience.
Unlike the TC in 21st Century, the HTW provides an outline more specific and concise on the how-to’s of presentations. It covers identifying the purpose, knowing you audience, gathering information, guides on how to structure the presentation, how to incorporate visuals, and finally how to effectively voice your presentation.